Vic's Lifetime Warranty

No matter how well something is built. Eventually it will give way to time and use. My pickups are not impervious to this. Though i do build them tough and hope it gives you many many years of trouble free use... you may come across an issue. For this i offer free repair. You paid your good money for my product. I can certainly give you my time to make sure the product continues to be worth the money paid. 

I ask that you do not send me a pickup thats been cut in half because you feel its getting old and you would just like a new one. Im not the monster cable company. Seriously… help me keep these prices low.

most upright players are cool and dont abuse this.  

If your pickup is crackling. If its cutting out on you. If the jack is worn out*. send it on over to me. Please email me with a heads up. vic@uprightbasspickups.com

Vic’s Pickups: 13981 Cranston St. Livonia, MI 48154

I will cover domestic STANDARD (USA) shipping. International orders, I will provide you with a PayPal address to send $12 for the international expense. Unless this is a situation where the pickup has an issue right out of the box. Then I will not ask for shipping expense help.

Please allow at least a week for pickup to return once I receive it. I don’t want to leave anyone hanging without a pickup for a gig, but Im not always immediately available. Remember I handle each order and build or rebuild them myself. I’ll do my best to get you up and running asap.

*Make sure that jack is clean. A dirty jack will crackle. Use contact clear spray. Also, make sure your patch cable is not the problem